STOKADO Privacy Policy

We value your privacy and are committed to protecting your personal information. Below is how we handle your data:

1. Information Collection: We collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or sign up on our website.
2. Use of Information: Your information is used to process orders, provide customer service, and improve our services. We may also send promotional emails, but you can opt-out at any time.
3. Information Sharing: We only share information with third parties (such as shipping providers or payment processors) necessary for completing your transaction. We do not sell or rent your information to third parties.
4. Data Security: We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse.
5. Your Rights: You have the right to access, correct, or delete your personal data. If you have any concerns or questions about your privacy, please contact us.

Terms and Conditions

By using our website and purchasing products, you agree to the following terms and conditions:

1. Product Information: We make every effort to ensure accurate product descriptions and prices. If you receive a product that does not match the description, you may return it following our return policy.
2. Payment: Payments must be made in full before shipment. We accept major credit cards, PayPal, and bank transfers in JPY, EUR, or USD.
3. Shipping and Returns: Once your order is confirmed, it will be processed and shipped. If you are not satisfied with your purchase, you may return it within 14 days of receipt, provided the product is unused and in its original packaging.
4. Order Cancellations: You may cancel your order before it is shipped for a full refund. Once the order has been shipped, it cannot be canceled.
5. Liability: We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

Company Information

• Company Name: QUANZHOU NGVS IMPORT AND EXPORT TRADING CO., LTD.
• Address: No.205 Group 2 Project 10 No.374 Quan An North Road Chidian Town Jinjiang City Quanzhou City,Fujian Province China 362200
• Contact: stokado.official@gmail.com

For any further inquiries or concerns, please feel free to contact us through our customer service form on the website.